1. General Terms and Conditions
1.1 The Online Shop available at www.czapoba.pl (hereinafter referred to as the CZAPOBA Shop) is run by Robert Ambroszczyk conducting business activity under the business name of Czapoba Robert Ambroszczyk (hereinafter referred to as Czapoba) entered into the Central Register and Information on Business Activity operated by the Ministry of Economic Development of the Republic of Poland , having address of the place of business Skłodowska 13, 95-050 Konstantynów Łódzki, NIP 7311886222, REGON: 365765783, e-mail: firstname.lastname@example.org
1.2. The CZAPOBA Shop operates on rules set out in the terms and conditions .
1.3. The Terms and Conditions define the types and scope of services provided electronically by the CZAPOBA Shop, the terms and conditions of providing these services, the terms of concluding and resolving service contracts by electronic means and Product Sales Agreements, as well as the mode of complaint proceedings.
1.4. Each Customer, upon commencement of activities aimed at using Electronic Services of the CZAPOBA Shop, is obliged to obey the provisions of these Terms and Conditions .
1.5. Condition of placing the Order in the Shop by the Client is to familiarize with the Terms and Conditions and accept its provisions at the time of placing the Order.
1.6. CZAPOBA Shop runs retail and wholesale of Products via the internet all over the world.
1.7. Products offered in the Shop are new, free of physical and legal defects and legally introduced to the market.
1.8. The provisions of the Electronic Services Act of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended) are applicable to matters not covered by this Terms and Conditions. B) Consumer Rights Act of 30 May 2002 C) Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93, as amended) and other relevant provisions of Polish law.
• WORK DAYS - days of the week from Monday to Friday, excluding public holidays.
• DELIVERY - delivery to the Client of the Goods specified in the Order by Czapoba, through the Supplier,
• SUPPLIER - courier company, Polish Post, Inpost parcel service.
• PASSWORD - individually identified by the Customer string of letters, digits or other, to secure access to the Client's Account.
• CUSTOMER - the entity for which, according to the Terms and Conditions, services may be provided electronically or with which the Sales Agreement may be concluded.
• CONSUMER - a natural person performing a legal act not directly related to his or her business or profession.
• CUSTOMER ACCOUNT - the functionality of the website of the CZAPOBA Shop, launched for the benefit of the Client by Czapoba, after the Client has made the Registration.
• LOGIN - individual customer identification, required with the password to place an order in the CZAPOBO shop. Login is the correct email address of the Customer.
• ENTERPRISE - a natural person, legal entity or organizational unit that is not a legal person whose law grants legal capacity to conduct economic or professional activity on its own behalf.
• TERMS AND CONDITIONS - all the rules of the CZAPOBA shop.
• REGISTRATION - the procedure specified in the Terms and Conditions, the fulfillment of which is required for the Customer to use all functions of the CZAPOBA Shop.
• CZAPOBA - economic activity carried out in the form of one-person business activity Czapoba Robert Ambroszczyk, address for correspondence: ul. Skłodowska 13, 95-050 Konstantynów Łódzki, NIP 7311886222, REGON: 365765783, e-mail: email@example.com
• CZAPOBA SHOP WEBSITE- websites under which Czapoba runs Czapoba Shop, operating in czapoba.pl.
• GOODS - product offered by Czapoba through the website Czapoba Inline Shop.
• DURABLE MEDIUM - a material or device that enables the Customer to store personally identifiable information to him or her in such a way that future information is available for the purpose for which it is used and which allows the stored information to be kept unchanged.
• DIGITAL CONTENT - data produced and delivered digitally.
• SALES AGREEMENT - sale contract concluded at a distance, by electronic means, without the physical presence of the parties and on the terms and conditions set out in the Terms and Conditions, between the Client and Czapoba.
2.1. As Czapoba we have all rights to the CZAPOBA Shop, including copyright, intellectual property rights to its name, the Internet domain, the website of the CZAPOBA Shop, as well as our patterns, forms and logos used by us. Use of them may only be effected in a manner determined by us and in accordance with the Terms and Conditions.
2.2. Czapoba provides the CZAPOBA Shop as a teleinformatic system, via the Internet and the website of the CZAPOBA Shop.
2.3. Czapoba reserves the right to place advertisements on the website of CZAPOBA concerning the offered Goods as well as goods and services of third parties.
2.4. The CZAPOBA Shop or the CZAPOBA Shop website can not be used by customers or third parties to send spam.
2.5. Use of the CZAPOBA Shop may only be carried out on the terms and conditions as indicated in our Terms and Conditions.
2.6. The Client is not entitled to any interference in the Digital Content, structure, form, graphic, mechanism of its operation, using the CZAPOBA Shop. It is forbidden to provide unlawful content to the Customer, and to use the Client's website, CZAPOBA's Web Store or free services provided by Czapoba, in a manner contrary to law, good morals, violating personal rights of third parties or Czapoba.
2.7. The Client is entitled to use the CZAPOBA Shop solely for his own use. It is not permissible to use the resources and functionality of the CZAPOBA Shop websites for the purpose of Customer's commercial activities or for any business that would violate the interests of Czapoba.
2.8. Use of CZAPOBA Shop means any Customer's activity that leads you to familiarize yourself with the Digital Content contained in the CZAPOBA Shop website, subject to the provisions of § 3 of the Terms and Conditions.
2.10. In order to place an Order in the CZAPOBA Shop and to use the services available on the CZAPOBA Shop websites, the Customer must have an active email account.
2.11. As Czapoba, we declare that the public nature of the Internet network and the use of electronic services may entail the risk of unauthorized access and modification of Customer data, so Customers should use appropriate technical measures that minimize the threats listed above (use of up-to-date anti-virus and identity-protection software).
2.12. CZAPOBA creates and implements protections against the unauthorized use, reproduction or dissemination of content contained in the CZAPOBA Shop website. In the event that Czapoba applies the above protections, the Customer obliges to refrain from any actions aimed at removing or bypassing such security or solutions.
3. REGISTRATION IN THE CZAPOBA ONLINE SHOP
3.1. In order to create a Client Account, the Client is obliged to make a Free Registration, but registration is not necessary for placing orders in the CZAPOBA Shop.
3.2. In order to register, the Customer should complete the registration form provided by us on the website CZAPOBA Shop and send the completed registration form electronically to Czapoba by selecting the appropriate function in the registration form. During registration, the Customer sets a Password.
3.3. While completing the registration form, the customer should keep the following rules:
The customer should fill in all fields of the registration form, unless the field is optional;
The information entered on the registration form should be relevant to the Client and true;
The customer identifying the appropriate box of the registration form should express his willingness to conclude a contract for the provision of electronic Customer Service by Czapoba to Client Account, Client's unwillingness to conclude an agreement prevents Customer from registering and setting up a Client Account;
3.4. Submission of completed registration form is equivalent to:
- authorization of the CZAPOBA to process the Customer's personal data included in the registration form for the provision of the Client Account service, and the consent to transfer to the e-mail address provided by the Client during the Registration, Customer Account maintenance information.
3.5. After submitting the completed registration form, the Client will immediately receive, by e-mail, the Czapoba Registration Confirmation by e-mail. At this moment, the Client obtains access to the Client's Account, and changes the data provided during the Data Register (except for the Login) and obtains the possibility of using other services offered by Czapoba via the CZAPOBA Shop Website.
3.6. The Client is obliged to make every effort to keep the Passwords confidential and not share them with third parties. The Client is obliged to immediately inform Czapoba of the loss of the Password to unauthorized users. In such a situation, the Client should immediately change the Password using the functionality of the Client Account.
4. ORDERS AND PAYMENT AND IMPLEMENTATION OF ORDERS
4.1. The information provided on the Store Website is the offer of Czapoba.
4.2. The customer can place orders in the CZAPOBA Shop online for 7 (seven) days a week and 24 (twenty four) hours a day through the website of the CZAPOBA Shop.
4.3. The customer submits the order by selecting the "ADD TO CART" and the Goods to which he is interested on the website of CZAPOBA Shop, and after completing the entire order and indicating in the "CART" the method of Delivery and payment, by sending the order form to Czapoba by selecting the " I CONFIRM PURCHASE "in the order form. Prior to the delivery of the order to Czapoba, the total price of the selected Goods, the total cost of the chosen Delivery method, and any other costs associated with the execution of the order are given.
4.4. After submitting the order, Czapoba sends to the e-mail address provided by the Customer confirmation of the order submitted by the Customer.
4.5. After concluding Sale Agreement, Czapoba confirms to the Client its terms by sending them on a Durable Media to the Customer's e-mail address or in writing to the address indicated by the Customer during registration or placing the order.
5. PAYMENT AND DELIVERY
5.1. Prices on the CZAPOBA WEBSITE placed with a given Product:
- are gross prices (incl. VAT) and are determined according to the Client's choice in: Polish zloty
- provide no information on the cost of delivery;
They do not include information on possible customs duties.
5.2. The final price binding on the parties to the contract of sale is the price of the Goods entered on the website of the CZAPOBA Shop when the order was placed by the Customer. Information on the total value of the order is determined each time in the "CART", after the Customer has chosen the form of delivery and the form of payment.
5.3. The customer can choose the following payment methods for ordered Goods:
A bank transfer to the Czapoba bank account (in this case the execution of the order will be initiated after Czapoba has sent a confirmation of acceptance to the Client, and the shipment will be effected upon receipt of funds to the Czapoba bank account);
For bank transfer through the external PayU payment system, operated by PayU S.A. With headquarters in Poznan (in this case the execution of the order will be initiated after Czapoba has sent a confirmation of order to the Client and after Czapoba has received information from the PayU system about the payment made by the Client).
5.4. The customer is not able to pay for the order in advance and for the part of the order upon receipt. The client is informed at any time about the date of payment for the order, including the manner of Delivery.
5.5. Czapoba publishes information on the date of order fulfillment on the website of CZAPOBA.
5.6. The ordered goods are delivered to the Customer via the Supplier, at the address indicated on the order form.
5.7. The customer should examine the delivered product in the presence of the supplier's employee.
5.8. The customer has the right to demand from the supplier's employee to write down the appropriate protocol in case of defect or damage to the consignment.
5.9. CZAPOBA attaches to the consignment the receipt or the VAT invoice covering the Goods delivered.
5.10. In case of absence of the Client, at the address indicated by him, when the order is placed, the supplier's employee shall leave the post. In the event of a return of the ordered Goods to Czapoba Shop, Czapoba will contact the Customer by e-mail or telephone. Czapoba will again fix with the Customer the date and cost of delivery.
6. RESPONSIBILITY AND WARRANTY
6.1. CZAPOBA takes responsibility for non-performance or improper performance of the contract, but in the case of contracts concluded with business customers CZAPOBA is only liable in the event of doing intentional damage and within the limits of actual losses suffered by the Entrepreneur.
6.2. Czapoba provides the Delivery of Goods without physical and legal defects and is liable to the Customer if the Goods has a physical or legal defect (warranty).
6.3. If the Goods have a defect, the Customer may:
- make a statement of price reduction or withdrawal from the Sale Contract, unless Czapoba immediately and without any inconvenience to the Customer will replace the defective Goods to free from defects or will remove the defects.
- this limitation does not apply if the Goods have already been replaced or repaired by Czapoba or Czapoba did not fulfill the obligation to exchange the Goods for free from defects.The Customer may, instead of the proposed Czapoba's removal of the defect, demand replacement of the Goods free from defects or instead of replacement of the Goods require the removal of the defect, unless it is impossible to meet the contract in the manner chosen by the Customer or require excessive costs compared to the method proposed by Czapoba. When evaluating the costs , the value of the defect-free product is taken into consideration, the nature and significance of the identified defect, and the disadvantages that affect the customer.
- make a statement of price reduction or withdrawal from the Sale Contract, unless Czapoba immediately and without any inconvenience to the Customer will replace the defective Goods to free from defects or will remove the defects.
Czapoba may refuse to refund Customer's request if it is impossible to comply with the Sales Contract for the Goods in the way chosen by the Customer, or it would be unreasonable for the Customer to meet the Sales Contract. The cost of repair or replacement is covered by the CZAPOBA.
6.4. The customer who performs the warranty rights is obliged to deliver the defective item to Czapoba. In the case of a Consumer, the cost of delivery is covered by Czapoba.
7.1. Any complaints related to the Goods or realization of the Sales Contract, the Client may direct in writing to Czapoba.
7.2. Czapoba within 14 days of the date of claiming the complaint, will address the complaint of the Goods or the complaint related to the implementation of the sale agreement submitted by the Customer.
7.3. The goods should be delivered or sent to Czapoba.
7.4. The Client may file a complaint to Czapoba with the use of Czapoba's free of charge services provided electronically. The complaint can be submitted in electronic form and sent to Czapoba by e-mail. To make a complaint, the customer may use the complaint form. In the complaint form, the customer should describe the problem. Czapoba promptly, but not later than within 14 days, will deal with complaint and give the Customer answers.
8. EXCLUSION FROM THE SALES AGREEMENT AND RETURNS OF BENEFITS
8.1. A consumer who has entered into a Sales Contract may withdraw it within 14 days without giving a reason. The period of withdrawal from the Sale Agreement starts from the moment the Goods are delivered to the Customer.
8.2. The Customer may withdraw from the Sale Agreement by submitting a withdrawal declaration to Czapoba. It is enough to send a statement before the expiry of the deadline.
8.3. The Customer may withdraw from the Sale Agreement by submitting a withdrawal declaration via the form available on the. It is enough to send a statement before the expiry of the deadline. Czapoba immediately confirms the receipt of the form submitted via the website.
8.4. In the event of withdrawal from the Sales Agreement, it is considered not to be concluded.
8.5. If the Customer has made a declaration of withdrawal from the Contract before Czapoba accepted the offer, the offer ceases to be binding.
8.6. CZAPOBA is obliged immediately, not later than within 14 days from the date of receiving the Client's receipt, return all payments made by him, including the cost of Delivery to the Client. CZAPOBA may refrain from reimbursing payments received from the Customer until they have received the Goods or delivered by the Customer the proof of return of the Goods, whichever occurs earlier.
8.7. If the customer, exercising the right of withdrawal, chooses the method of delivery of the Goods other than the cheapest way of delivery offered by Czapoba, Czapoba is not obliged to reimburse the Client the additional costs.
8.8. The consumer is obliged to return the Goods to Czapoba or hand them to a person authorized by Czapoba no later than 14 days from the day the Consumer resigned from the Sales Contract. It is enough to return the item before it expires.
8.9. The returned goods must be delivered or sent to Czapoba.
8.10. In the event of withdrawal, the Customer shall bear only the cost of delivery of the Goods. If the Consumer chooses type of the delivery other than the cheapest, Czapoba is not obliged to return to the consumer the additional costs of delivery.
8.11. Customer is responsible for reducing the value of the Goods resulting from the use of such goods beyond the manner necessary to establish the nature, characteristics and performance of the Goods.
8.12. The goods should be returned unchanged unless the change was necessary within the limits of the ordinary management. The return can be made for example:
- directly in Czapoba office in the following days of the week and hours: Monday - Friday from 10:00 to 17:00, ul. Sklodowska 13, 95-050 Konstantynów Łódzki
- via Poczta Polska S.A. Or courier company by sending the Goods to Czapoba ul. Sklodowska 13, 95-050 Konstantynów Łódzki
8.13. CZAPOBA reimburses the payment using the same method of payment as the Client used, unless the Customer agrees to another way of reimbursement.
9.1. Czapoba provides free of charge to customers, electronically, the following services:
- Keeping a Client Account;
9.2. The services indicated in act 1 above are provided 24 hours a day, 7 days a week.
9.3. Czapoba reserves the right to choose and change the type, form, time and manner of granting access to selected services mentioned, Customers will be informned in an appropriate manner in the event of the amendment of the Terms and Conditions.
9.4. Customer Account Service is available after registration, on the terms described in act 3 of the Terms and Conditions.
9.5. Customer Account Service is available after registration, on the terms described in act 3 of the Terms and Conditions.
9.6. The Newsletter service can be used by any customer who, during registration, activates the appropriate box on the registration form and will enter his / her email address using a dedicated form provided by Czapoba on the Website and agrees to use the service. After submitting the completed form, the Customer receives immediately, by e-mail to the e-mail address provided, a confirmation of the completed form by Czapoba, along with a redirection to the Website of the Shop, through which the Customer is obliged to confirm his will to use the service. Newstletter is required to start the service by confirming Customer's willingness to use the service.
9.7. The Newsletter service is the delivery by Czapoba, to the e-mail address of the Customer, electronic messages containing information about new products or services offered by Czapoba. The newsletter is sent by Czapoba to all subscribers who have subscribed.
9.8. Each Customer Data Management Newsletter includes, in particular:
- information about the sender;
- filled in "subject" field, specifying the content of the package and
- information on the possibility and how resign from the free newsletter service.
9.9. The customer may at any time resign from receiving the Newsletter by unsubscribing by sending an e-mail to firstname.lastname@example.org.
9.10. The Customer who made the Registration may be able to remove the Client Account or request CZAPOBA to do that. Once request is delivered to CZAPOBA, CZAPOBA will remove the Client Account within 14(fourteen) days.
9.11. CZAPOBA is entitled to block access to the Client's Account and free of charge services, in the event of Customer's actions which breach Terms and Conditions, Customer's violation of legal regulations or provisions of the Terms and Conditions. Also CZAPOBA is entitled to block access to the Client's Account for security reasons - In particular: the Customer's breach of the CZAPOBA Website security or other hacking activity. Customer Account is blocked for as long as necessary to resolve the issue. Czapoba informs the Client about the intention to block access to the Customer's Account and free services in advance 3 Business Days electronically to the address provided by the Customer in the registration form.
10. FINAL PROVISIONS AND CHANGES TO THE TERMS AND CONDITIONS
10.1. The Terms and Conditions apply from the date of publication on the Internet Shop and replace the previously existing CZAPOBA Shop Terms and Conditions.
10.2. The contents of these Terms and Conditions may be preserved by printing, recording on the media or downloading at any time from the Internet Shop.
10.3. Terms and conditions may change. Each customer will be informed about any changes made in Terms and Conditions by placing on Czapoba's homepage the message of the amendment of the Terms and Conditions, containing a statement of changes to the Terms and Conditions. Customers holding the Customer Account will be additionally notified by Czapoba by sending e-mail, indicated by them in the registration form, containing a statement of changes to the Terms and Conditions.
10.4. Information about the amendment of the Terms and Conditions will take place no later than 7 working days before the amended Terms and Conditions. In the event that a Customer holding a Customer Account does not accept the new content of the Terms and Conditions, it is obliged to inform Czapoba within 7 days from the date of notification of the amendment of the Terms and Conditions. Failure to do so results in the termination of the electronic service contract, subject to the retention of any rights acquired by the parties.
10.5. All orders accepted by the Shop, executed before the date of amendment of the Terms and Conditions are implemented on the basis of the Terms and Conditions, which were binding on the day of the order.
10.6. In the event of a dispute due to of the concluded Sales Agreement, the parties will seek to resolve the matter amicably. Each customer can consider out-of-court complaint and claims. In this regard, it is possible for the Customer to use the mediation. Lists of permanent mediators and existing mediation centers are forwarded and made available by the Presidents of the appropriate District Courts.
10.7. Terms and conditions apply from 12.12.2016.
1. GENERAL PROVISIONS
1.2. Czapoba Robert Ambroszczyk (hereinafter referred to as Czapoba) entered into the Central Register and Information on Business Activity operated by the Ministry of Economic Development of the Republic of Poland , has the administrator of the Service ("Users"), the address ul. Skłodowska 13, 95-050 Konstantynów Łódzki, NIP 731886222, REGON 365765783, e-mail: email@example.com, the owner of the Service, hereinafter referred to as the "Administrator".
2. SCOPE OF COLLECTED DATA
2.1. The Administrator collects the personal data of the Users to the extent required for the performance of orders submitted through the Service, the registration of the Service or other services specified in the Terms and Condtions.
2.2. The scope of data collection includes: name, email address, telephone number, delivery address including street, postal code, city, country, and IP address and profile data from Facebook. The scope of data processed depends on the type of service selected by the User.
3. THE OBJECTIVE OF THE DATABASE
3.1. The Administrator processes the personal data of the Users to enable the Users to use the Service, which means that the services provided in accordance with the Terms and Conditions, including, in particular, orders placed in the online shop, contact with the User, invoicing and complaint handling. The processing of personal data takes place in this case on the basis of . 23 sec. 1 pt. 3 of the Act of 29 August 1997 on the protection of personal data (i.e., 2014, item 1182, as amended),
3.2. Depending on the voluntary consent, the User's email address will be used by the Administrator to direct to the User electronically a free newsletter containing commercial information within the meaning of the Act of 18 July 2002 on the provision of services by electronic means Of 2013 item 1422 with amendments),
3.3. Personal data of Users, insofar as this processing does not infringe the rights and freedoms of Users, will be processed by the Administrator in order to claim claims arising from conducted business activity. Processing of personal data will take place in this case on the basis of Act 23 par. 1 sec. 5 of the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2014, item 1182).
3.4. Data is voluntary.
4. RIGHT OF ACCESS
4.1. You have the right to access the content of your personal data and the right to correct it,
4.2. You have the right to request the completion, updating, rectification of personal data, removal of them, if they are incomplete, outdated, inaccurate or have been collected in violation of the law or are no longer necessary to meet the purpose for which they were collected. .
4.3. You have the right to object to the processing of your personal data for the purposes of Art. 23 sec. 1 pt. 5 of the Act on the protection of personal data or if the Administrator intends to process them for marketing purposes.
4.5. The Administrator reserves the right to refuse to delete User Data if their conduct is necessary to enforce claims or if required by applicable law.
5.1. The Website uses text files called Cookies.
5.2. Cookies are saved by the server on your computer.
5.3 In order to use the Service, it is necessary to allow the user to store cookies on the computer. Absence of acceptanceutr may result in the lack or difficulties of your use of the Service.
5.4. Cookies are not used to collect User personal data.
5.5. Cookies do not change the configuration of your computer, do not install or uninstall any computer program, do not interfere with the integrity of your system or your data.
5.6. The Administrator reserves the right to use the services of third parties to compile statistics on the use of the Website. The Administrator declares that in such a case, such data will not be provided to any such user.
5.7. There are three types of cookies used in the Service: "session cookies", "persistent cookies" and "analytical cookies". "Session" cookies are temporary files that are stored on the user's terminal until logging out. Persistent "cookies" are stored in the user's terminal for the time specified in the cookie parameters or until the user deletes them. Analytical Cookies allow you to better understand how the User interacts with the content of the Website. They collect information on how the site was used, the type of site the user was redirected, and the number of visits and time of user visits on the Site. This information does not register the user's specific personal data, but serves to compile statistics on the use of the Website.
5.8. In accordance with the applicable law of July 16, 2004, the Telecommunications Law (Journal of Laws of 2014, item 243), the User has the right to make a decision on accessing cookies to his or her computer by first selecting them in his/her browser window.
5.9. How to manage Cookies - browser manufacturers' manuals:
6. IP ADDRESS
6.1. The administrator reserves the right to collect IP addresses of visitors of the Website, which may be helpful in diagnosing technical problems with the server, creating statistical analyzes. In addition, they may be useful in administering and improving the Website of the Service.
7. ACCESS TO THIRD PARTY DATABASE
7.1. Direcet access to personal data, collected by the Administrator, have only authorized employees or associates of the Administrator and authorized servants of the Service, who have been granted the appropriate authorizations or contractual entrustment agreements pursuant to art. 31 of the Act of 29 August 1997 on the Protection of Personal Data (i.e., 2014, item 1182, as amended).
7.2. The personal data of Users may be made available to entities entitled to receive them under the applicable laws and, in particular, to the competent authorities.
8. PROTECTION AND PROTECTION OF PERSONAL DATA
8.1. The Administrator declares that it processes User's personal data in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws of 2014, item 1182, as amended) and that it applies technical and organizational means to protect the processing of data relevant to the threat and categories of data subject to protection, and in particular protect the personal data of Users before making them available to unauthorized persons, loss or damage.
9. DISCLAIMER OF LIABILITY
10. CONTACT WITH US
11. FINAL PROVISIONS